Wine And Things – Wine merchant based in Nigeria.

FAQs

Frequently Asked Questions

Our wines are sold in wholesale or per cartons, thus explains why there is a minimum order requirement for specific products.

We only accept cash on delivery or cheque after you must have received our pro-forma invoice.

At the Procurement page you may choose that we deliver to your location or you may request for in-store pickup whereby charges on delivery may be exempted in the pro-forma invoice.

We always ensure our clients get their delivery on time but in the case whereby due to contingencies we are unable to make your delivery on time, we will communicate with you on the reasons caused by it and you will decide whether or not we should carry on with the delivery.

You will be contacted via telephone prior to dispatch.

If no one is available to sign for the delivery, the items will be taken back.

If you place an order and get a confirmation email then your order has automatically been taken into account. In the case where you don’t get a response email within 12 hours of your submission, you might consider placing the order again.

In the mean time you can only place for a new order again cancel the previous order made by sending us a cancellation email.